We do everything possible to ensure that you are satisfied with your purchase. In the case of a product defect, we are happy to honor a return or exchange.

 
All returns are subject to validation at Yves Rocher’s discretion.

Yves Rocher monitors return activity for abuse and reserves the right to limit returns or exchanges in all instances. Items MUST be returned in their original packaging within 14 days of purchase, in an unused state.

We are unable to accept a return or exchange request resulting from a change of mind.

If you have a return/exchange request, please contact us via info@yrkenya.com or  +254110003325.